Get In Touch

We'd love to hear from you. Send us a message and we'll respond as soon as possible.

Send us a Message

Contact Information

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Email

support@hahago.xyz

We'll get back to you within 24 hours
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Response Time

Monday - Friday, 9 AM - 6 PM UTC

We're here to help during business hours
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Live Support

Available on our mobile app

Chat with our team in real-time
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Mailing Address

Icerand
1234 Innovation Blvd, Suite 800
Austin, TX 78701
United States
Send mail to our US office

Frequently Asked Questions

How do I report a bug?

You can report bugs using the contact form above or directly from the app's settings menu. Include details about what happened and steps to reproduce the issue.

How can I delete my account?

You can request account deletion through the app settings or by contacting our support team at support@hahago.xyz with your account details.

What payment methods do you accept?

We accept all major credit cards, PayPal, and platform-specific payment methods through the App Store and Google Play.

Is my data secure?

Yes! We use end-to-end encryption and follow industry-standard security practices. See our Privacy Policy for more details.

Can I use HahaGo offline?

Some features require an internet connection. You can download content for offline viewing through the app's premium features.

How do I reset my password?

Click "Forgot Password" on the login screen and follow the instructions sent to your registered email address.